Employee Insights

Allianz Interview: Ian Keelaghan, Allianz Ayudhya, Thailand

by Ian Keelaghan - September 19th, 2014

 Whether at work or socially in Asia, it’s important to be respectful of each others cultures and customs, not cause anyone to lose face and neither be too direct or informal until you have developed a relationship.

Alianz-Two photos of Ian Keelaghan

What do you like most about your job?

Working on Life and P&C business is quite a change from a pure B2B service provider, there’s lots to learn. The fact that our Regional team is based within the local OE itself means that we get to work directly alongside our local colleagues. Plus I get to live in a busy, interesting city with great food and plenty to do.

Why should someone consider applying at Allianz, and specifically at Allianz in Asia?

There are obvious reasons for working for a renowned and established global company. It was through one of many employee initiatives, the Allianz Leadership Program Asia (ALPA), that I eventually took up my current role. I can only say that Asia has such amazing diversity, culture and opportunities, all of which add to the experience of working in this region.

Describe your working environment / company culture:

The environment here is quite special. For a start it‘s open-plan, which means that the senior management sit close to everyone else and are very approachable. There is a real family feel to things, with Thai radio on Fridays, children dropping by after school, birthday celebrations and  plenty of staff recognition. We also all wear AZAY polo shirts on Mondays, which is nice way to start the working week…

Describe a day in your working life

With our new digital strategy in place, there is a lot of work underway on both the Operations and IT side. I get to work with my regional team as well as colleagues at the OE’s and the local AZAY departments. There is also a bit of travel to our OE’s to help support them. I recently met with colleagues on visits to Malaysia and India. It’s busy, interesting and fun…

What are the challenges you face in your role?

We need to be open and able to deliver quickly, change and adapt all the time, while trying to keep costs down.

What’s the biggest difference working in the Asian market?

Well, there are some obvious differences such as the weather (which can take some getting used to at the start!), the endless and delicious food on offer and the multitude of languages spoken in the region. Whether at work or socially in Asia, it’s important to be respectful of each others cultures and customs, not cause anyone to lose face and neither be too direct or informal until you have developed a relationship.

Tell us a little bit more about your background

I’ve been in this role over 3 months now. I moved from Singapore where I was the acting COO at Allianz Global Assistance (AGA) in Singapore and Malaysia. During my time there, I oversaw the assistance call centres, medical and roadside network providers and implementation of new assistance programs. Prior to that I was in Australia, again with AGA in a medical claims role. Before joining AGA in 2009 I have also worked in the media and hotel industries in Europe and Asia.

Allianz-A photo of Allianz Ayudhya logo

How can I apply for Allianz Ayudhya in Thailand?

You can apply easily via our careers website or e-mail us: careers@azay.co.th

Ian Keelaghan

Regional Manager

Home country: Ireland Native language: English Academic background: Economics Job title: Regional Manager Department at Allianz: Operations / IT Operational Entity: Allianz Ayudhya Assurance Pcl., Bangkok, Thailand

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